Shipping policy

Shipping Policy

Thank you for choosing douglaswalkery.online. We are dedicated to providing a fast, reliable, and hassle-free shipping experience.

Production & Handling
All products are made-to-order. Once your order is placed, it enters production and is typically processed within 1–3 business days before shipment. Processing times may vary slightly during peak periods.

Estimated Delivery Times

United States: 3–5 business days
International Orders: 5–8 business days

All orders are shipped from within the United States, helping ensure faster delivery for domestic customers.

Please note that delivery times are estimates and may vary depending on shipping carriers, customs procedures, and local delivery services.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details, so you can follow your package throughout the delivery process.

Shipping Address Accuracy
Please make sure your shipping address is correct and complete at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses.

Customs & Import Charges
International shipments may be subject to customs duties or import taxes based on your country’s regulations. These charges are the responsibility of the customer.

Shipping Delays
While we aim for timely delivery, delays may occur due to factors beyond our control, such as weather conditions, customs inspections, or carrier disruptions.

Support
If you have any questions regarding your order or shipping, please contact us through the contact page on our website. Our support team will be happy to assist you.